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2021 Call Volumes 

Total 9-1-1 Calls for January - 154,195 

Landline - 13,438 % Landline - 8.71%

Wireless - 133,456 % Wireless - 86.55%

Voip - 7,301 % Voip - 4.73%

SMS - 399 % SMS - 0.26%

Total 9-1-1 Calls for February - 169,324 

Landline - 13,381 % Landline - 7.90%

Wireless - 149,467 % Wireless - 88.27%

Voip - 6,476 % Voip - 3.82%

SMS - 269 % SMS - 0.16%

Total 9-1-1 Calls for March - 165,255 

Landline - 13,516 % Landline - 8.18%

Wireless - 143,881 % Wireless - 87.07%

Voip - 7,858 % Voip - 4.76%

SMS - 349 % SMS - 0.21%

Total 9-1-1 Calls for April - 168,304 

Landline - 12,943 % Landline - 7.69%

Wireless - 147,979 % Wireless - 87.92%

Voip - 7,382 % Voip - 4.39%

SMS - 360 % SMS - 0.21%

Total 9-1-1 Calls for May - 180,338 

Landline - 13,713 % Landline - 7.60%

Wireless - 158,985 % Wireless - 88.16%

Voip - 7,640 % Voip - 4.24%

SMS - 373 % SMS - 0.21%

Total 9-1-1 Calls for June - 173,833 

Landline - 13,720 % Landline - 7.48%

Wireless - 151,753 % Wireless - 88.18%

Voip - 7,957 % Voip - 4.34%

SMS - 403 % SMS - 0.23%

Total 9-1-1 Calls for July - 190,036 

Landline - 13,537 % Landline - 7.12%

Wireless - 168,628 % Wireless - 88.73%

Voip - 7,871 % Voip - 4.14%

SMS - 551 % SMS - 0.29%

Total 9-1-1 Calls for August - 182,791 

Landline - 13,282 % Landline - 7.27%

Wireless - 161,538 % Wireless - 88.37%

Voip - 7,971 % Voip - 4.36%

SMS - 572 % SMS - 0.31%

Total 9-1-1 Calls for September - 174,700 

Landline - 11,190 % Landline - 6.41%

Wireless - 157,114 % Wireless - 89.93%

Voip - 6,396 % Voip - 3.66%

SMS - 378 % SMS - 0.22%

Total 9-1-1 Calls for October - 184,795 

Landline - 12,863 % Landline - 6.96%

Wireless - 163,767 % Wireless - 88.62%

Voip - 8,165 % Voip - 4.42%

SMS - 596 % SMS - 0.32%

Total 9-1-1 Calls for November - 167,026 

Landline - 12,230 % Landline - 7.32%

Wireless - 147,120 % Wireless - 88.08%

Voip - 7,676 % Voip - 4.60%

SMS - 492 % SMS - 0.29%

Total 9-1-1 Calls for December - 108,045 

Landline - 7,961 % Landline - 7.37%

Wireless - 95,092 % Wireless - 88.01%

Voip - 4,992 % Voip - 4.62%

SMS - 493 % SMS - 0.46%