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Public Education

Telecommunicator Appreciation Week
April 13th – 19th 2025

Ensuring that the community is well-informed about the importance of 9-1-1 services is crucial for public safety. Education about when and how to use 9-1-1 can significantly impact emergencies. Tarrant 9-1-1 District recognizes this need and offers free community outreach to the Tarrant County and City of Irving community. Through these initiatives, individuals can learn about the vital role of 9-1-1 services and how to utilize them correctly. 

Some key points to remember when calling 9-1-1

  • Know your address or location of where the emergency is occurring
  • Stay Calm
  • Don’t hang up until told to do so by the 9-1-1 operator
  • Listen to all the instructions given to you by the 9-1-1 operator
  • Never put yourself or others in danger when calling in an emergency

If you are interested in having 9-1-1 education at your business, organization, school, or upcoming event, please contact PublicEd@tc911.org or 817-334-0911