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Emergency Communications Center (ECC) Operator I – City of Lake Worth

ECC Operator Base Compensation:

August 14, 2024 by Abigail

Police Officer STEP Pay Scale (FY23) 
(1 Step = 1 yr of Service)Annual SalaryHourly Rate
Step 1$49.920$24.00
Step 2 $51,418$24.7
Step 3 (Lateral Entry)$52,960$25.46
Step 4 $54,549$26.23 
Step 5 $56,185$27.01
Step 6  $57,871 $27.82
Step 7 $59,607 $28.66
Step 8 $61,395 $29.52
Step 9 $63,237$30.40
Step 10$65,134 $31.31

Additional Compensation & Benefits:

  • Professional Certification and Education Pay ($200/mo combined maximum)
    • Associates Degree – $50/mo
    • Bachelor’s Degree – $75/mo
    • Master’s Degree – $100/mo
    • Certifications – $25 per certification/mo
  • Bilingual Pay for Spanish and/or Vietnamese – $75/mo (1)
  • Longevity Pay – $7 per month for each full month of service after continuous service of more than three years. (Ex: 10 years of service = 120 months x $7 = $840). This benefit is distributed annually in a lump sum, and is factored into each member’s overtime rate.
  • 80 hours annual sick time, with annual buyback option (spring payment)
  • 80 hours annual vacation time, with annual buyback option (fall payment)
    • 5-10 years of service = 120/yr
    • 10+ years of service = 160/yr
  • Alternative/ Flexible Work Schedules – a program that gives members the ability to create a schedule that is life-compatable (2)
  • Lateral entry program – adjusted starting pay based on qualified experience (3)
  • Texas Municipal Retirement System (TMRS) participation at 7%, with 2:1 city contribution.
  • Volunteer Service Program – a program that gives members 40 hours of paid volunteer service leave each year
  • Additional benefits can be found here.

(1) Proficiency Test Required
(2) Certain Restrictions Apply. Subject to Approval.
(3)  Max. lateral entry is Step 3.

Minimum Qualifications:

Emergency Communications Operator I
– U.S. Citizen
– 18 years of age at the time of appointment
– Good moral character and the ability to pass a background investigation, psychological examination, and a medical/drug screening
– Valid Class C Texas Driver’s License (or the ability to obtain)
– Ability to pass a written general knowledge exam
– High school diploma or GED

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